Municipal Water and Sewer Department
The following procedures apply to all customers of the Bennet Municipal Water and Sewer Department.
RESIDENTIAL OR COMMERCIAL WATER RATES:
Resident and Commercial water customers are charged a flat monthly minimum of $28.50 for -0- water use, and charged separately for their water used at $5.60/1,000 Gallons.
SEWER RATES:
Resident and Commercial sewer customers are charged a flat base rate of $14.89 monthly, plus a usage rate of $3.75 per 1000 gallons used.
Resident customer usage rates are calculated each year from the average gallons of water consumed in January, February and March. New sewer use rates are effective beginning May 1st. The sewer average will be charged through April 1st of the following year.
Commercial customer’s sewer usage is calculated each month.
NON-RESIDENT WATER RATE:
(All premises served outside the corporate limits)
Water: Monthly Minimum base rate with zero water used of $34.50, plus $5.60/1,000 Gallons of water.
Sewer Note: Sewer service is not generally provided for non-residents.
BULK RATE: (those who occasionally purchase water by permit)
$1.75/100 Gallons or any portion used.
The following charges and rates apply to existing services. For additional fees associated with connection of a new utility service, refer to the “Water/Sewer Installation Application”:
Water meters will be read between the 26st and the 28th of each month. A utility bill will be generated, on or about the first of each month, for each customer receiving water services from the Village of Bennet.
Water and sewer usage will be charged by separate monthly minimums, based on -0- usage, plus the applicable rate per 1,000 gallons of water used, or any portion thereof. The bulk rate is charged per 100 gallons.
Change of account/name is a $25.00 (nonrefundable) transfer fee.
$25.00 fee for any voluntary service disconnection.
$25.00 fee for reconnection of preexisting services.
An additional charge of $100.00 for a service inspection of any residence disconnected for a period 6 months or more. Further charges may be assessed for material or parts deemed necessary by the Utility Superintendent.
No deposit will be required of new utility customers, regardless of their status as property owners or tenants. All accounts remain the eventual responsibility of the property owners.
Invoices are issued on the first of the month and due and payable upon receipt and late (delinquent) after the 15th of the month.
A late fee of 10% will assessed to all utility accounts not paid in full by the 15th day of each month. If not paid in full with 7 days after the date that the charges become delinquent, a disconnection notice will be given and service will be discontinued in 7 working days. (§ 50.03 subsection A)
We do not accept credit or debit cards as a means of payment. We do accept cash or check payments. Post-dated checks will not be accepted.
MULTI-PREMISES: In the instance of a multi-resident or business structure such as an apartment, duplex and multi-office rentals, where more than one customer unit is supplied through the same meter; the owner of the premises will be billed for all water consumed, one minimum of $28.50, plus $10.00 a month per additional customer unit. Only one bill will be computed for each meter.
Garbage fees are automatically billed with the other utilities monthly at a rate of $14.00 per month per premise.
EFT/ABT: Residents have the option to pay their account automatically every month via automatic bank transfer directly from their checking account. Please contact the Village office for more information on this convenience.
DISPUTED CHARGES: To dispute charges or usage, please contact the Village office. Steps can be taken to check correct billing errors. In the event you disagree with a decision of the Utility Superintendent or Village Clerk concerning your water bill, you have the right to appeal to the Village Board of Trustees. A request for an appeal must be submitted in writing to the Village Clerk’s office.
Utility Billing Procedures Revised May 2017
